Integrate technology

We believe technology will bring in fundamental change where the beneficiary is right at the heart of the delivery framework. An integrated play of digital technologies can lead to a far more agile, scalable, secure and future-proof re-architecting of the transactional ’pull’ model into a ’push’ model. Digital workflows can ensure that the processes underpinning social welfare service delivery are simple and intuitive, and provide a transparent ‘straight through processing’ environment with minimal manual intervention. Dematerialization of documents and biometric identity assurance, coupled with a unambiguous approach will be integral to this simplification exercise.

We use technology tools in general operational areas for development in order to allow organisations to apply the digital skills of change-making and problem-solving. Generally speaking, the challenge drives the use of technology and not vice versa. We integrate technology to enhance and support your existing transformational environment. Technology integration in the delivery mechanism can also support your onground colleagues and partners by creating opportunities to complete assignments on time. In a larger sense, technology integration can also refer to the use of an integration platform and APIs in the management of the organisation, to integrate disparate SaaS (Software As A Service) applications, databases, and programs used by other development organisations, so that the data can be shared in real-time across sector, thus improving quality and access for solutions and interventions.